Terms & Conditions

Security and Payment

We accept all major credit cards; our website is safe and secure and your card details cannot be obtained by anyone else. Payment should be made in full at the time of ordering products directly from our website. Lixir Skin Ltd reserves the right to retain products until the transaction has been confirmed by the appropriate card service provider. All products remain the property of Lixir Skin Ltd until payment is cleared. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses or does not, for any reason, authorise payment to us, whether in advance or subsequent to a payment, we will not be liable for any delay or non-delivery.

Privacy Policy

In order for Lixir Skin Ltd to process your order or when you otherwise contact us or request further services we collect personally identifiable information relating to you that you provide by filling in forms on our site including name, address, phone number, e-mail address, credit/ debit card information, details of transactions carried out and the fulfilment of orders. If you contact us, we may keep a record of that correspondence. We will also collect details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

We will only use your personal Information for the following purpose(s) for which you provide it to us – including ensuring that content from our site is presented in the most effective manner for you and for your computer, responding to your enquiries, handling orders, delivering items and processing payments, communicating with you about orders, products, services and promotional offers, updating our records and maintaining any account you may have with us, preventing or detecting fraud or abuses of our website.

We do not pass on personal details of our customers to third parties other than as stated in this privacy policy.

From time to time we employ other companies to perform functions on our behalf including fulfilling orders, delivering packages, sending customer communications, analysing data, processing credit card payments and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Fraud / Credit Risk: Where necessary to prevent fraud or reduce credit risk we may exchange your personal Information with other companies and organisations.

We may transfer or store personal Information which users in the European Union provide to us to other countries (including the United States), the data protection laws of which may differ from those of the European Union, and you expressly agree to such transfer.

We reserve the right to revise this Privacy Statement or any part of it from time to time. Please review the Privacy Statement periodically for changes. Unless stated otherwise, our current Privacy Statement applies from time to time to all information that we have about you.

We employ security measures to try to prevent unauthorized access to information that we collect online. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site any transmission is at your own risk.

You have the right to ask us not to process your personal data for marketing purposes. You can also exercise the right at any time by contacting us at info@lixirskin.co.uk.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. Information which you provide to us or we gather from the website or via other information collection methods is controlled primarily by:

Lixir Skin Ltd
Registered in England: 10685582
The Designworks
Park parade
London NW10 4HT

Telephone: 0208 8381838
Email: info@lixirskin.co.uk